NSF Training & Education Services Cancellation Policy

When a cancellation is received in writing more than two (2) weeks prior to the course start date, a refund will be issued for the registration fee paid, less a 25% processing charge.

Refunds will not be issued for cancellations received less than two (2) weeks prior to the course start date.

If you have registered for a program but are no longer able to attend, you are welcome to send a colleague in your place. Please notify us of the change in writing as soon as possible.

NSF International has the right to cancel or postpone a course due to unforeseen circumstances or low course enrolment. Should this occur, registrants will be informed immediately and entire registration fees will be refunded.

NOTICE REGARDING TRAVEL: In no event shall NSF International be responsible for travel costs due to the cancellation of a training program.

If you are traveling to attend a training program, please contact NSF Training & Education Services to verify that the course and venue have been confirmed prior to making any reservations.

If you must reserve travel before the course and venue have been confirmed, NSF recommends purchasing refundable travel tickets and/or travel insurance.

NSF Training & Education Services Contact Information

 USA Office


 1-800-NSF-MARK x5600 

 Canada Office 


 519-821-1246 x6407